Blue Sky Network will be Closed Monday May 27, 2013 in Observance of Memorial Day
Notification of Changes
A Special Note About Children. Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.
To have service with Blue Sky Network, you must provide your name, address, phone number, and email address. In order to make payments you must provide credit card (with corresponding address and security codes), debit card, or bank account information (bank account information may be required to make payments totaling more than $1,000.00 USD). We may also ask you to choose different security questions to answer. This required information is necessary for us to process transactions, issue a new password if you forget or lose your password, protect you against credit card fraud and checking account fraud, and to contact you should the need arise in administering your account.
We collect, store, and process your personal information on servers located in the United States. We use the information we collect about you in order to 1) provide our services and process your transactions, 2) provide customer service, and 3) improve our products and services.
We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.
Disclosure to Third Parties Other Than Blue Sky Network Customers
Blue Sky Network will not sell or rent any of your personally identifiable information to third parties. Blue Sky Network will not share any of your personally identifiable information with third parties except in the limited circumstances described below or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
We share information with companies that help us process the transactions you request and protect our customers' transactions from fraud, such as sharing your credit card number with a service that screens for lost and stolen card numbers. Additionally, if you go into a negative balance and owe us money, we may share information with processing companies including collection agencies.
We disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our User Agreement.
We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action. We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant or a guardian appointed for you).
We share aggregated statistical data with our business partners or for public relations. For example, we may disclose that a specific percentage of our users live in California. However, this aggregated information is not tied to personally identifiable information.
We share your information with our parent, subsidiaries, and joint ventures to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.
Our Contacts with Blue Sky Network Customers
We communicate with users on a regular basis via email to provide requested services, and we also communicate by phone to resolve customer complaints or investigate suspicious transactions. We use your email address to confirm your opening of a Blue Sky Network account, to send you notice of payments that you send or receive through Blue Sky Network, to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.
We also use your email address to send you other types of communications that you can control, including the Blue Sky Network newsletter. You can choose whether to receive these communications at any time. In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes.
Internet Address Information
We use IP addresses, browser types, and access times to analyze trends, administer the site, improve site performance, and gather broad demographic information for aggregate use.
Blue Sky Network does not tolerate spam. Therefore, without limiting the foregoing, you may not add a Blue Sky Network user to your mail list (email or physical mail) without their express consent after adequate disclosure, even if said user has previously made a purchase from you. We strictly enforce our Anti-Spam Policy! To report Blue Sky Network-related spam to Blue Sky Network, please contact us.
Blue Sky Network is committed to handling your customer information with high standards of information security. Your credit card and bank account information are stored only in encrypted form on computers that are not connected to the Internet. We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We test our security systems regularly and also contract with outside companies to audit our security systems and processes.
The security of your Blue Sky Network account also relies on your protection of your Blue Sky Network password. You may not share your Blue Sky Network password with anyone. Blue Sky Network will never ask you to send your password or other sensitive information to us in an email, though we may ask you to enter this type of information on the Blue Sky Network website, which will always have a URL beginning with https://www.blueskynetwork.com/ or https://www.skyrouter.com/.
Any email or other communication requesting your password, asking you to provide sensitive account information via email, or linking to a website with a URL that does not begin with https://www.blueskynetwork.com/ or https://www.skyrouter.com/ should be treated as unauthorized and suspicious and should be reported to Blue Sky Network immediately. If you do share your Blue Sky Network password with a third party for any reason, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please contact us right away as described in Section E below.
If you have any questions about this privacy statement, Blue Sky Network's information practices, or your dealings with Blue Sky Network, you can contact us by calling +1 858.551.3894 Monday through Friday between the hours of 8AM and 5PM PST or writing us at Blue Sky Network, 1298 Prospect St., Suite 1D, La Jolla, CA 92037